IFA Magazine: Consumer Duty
A link to a useful and comprehensive brochure from IFA magazine
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A collection of our articles about events in financial services.
Our extensive consulting experience gives us unique insight into issues affecting our clients. Here we provide interpretations and implications, not just in regulation and compliance, but wider issues that affect the industry.
Richard Farr
- Jul 17
Consumer Duty: What should creditors do after 31st July?
Consumer Duty applies to credit firms too
Richard Farr
- Jul 17
Consumer Duty: What should we do after 31st July?
Consumer Duty is nearly here
Richard Farr
- Apr 20
Only four months left: where to begin on Consumer Duty?
Little time left, but still enough to get started with Consumer Duty.
Richard Farr
- Mar 22
Is there a “get out of jail free card” to avoid Consumer Duty?
Can you duck out of Consumer Duty? The APCC believes not.
Richard Farr
- Feb 7
Firms falling behind on Consumer Duty
Getting to grips with data necessary for Consumer Duty
Richard Farr
- Jan 27
The sector will not be ready for Consumer Duty ...
Regulated firms will not be ready for Consumer Duty by the July implementation deadline, but will be almost compliant by that time....
Telos Solutions
- Oct 16, 2022
Sharing vulnerability data is vital to Consumer Duty
The need to ensure vulnerable customers obtain good outcomes – the thread that runs through the Consumer Duty – is crystalising. But, if...
Telos Solutions
- Sep 30, 2022
How to avoid The Consumer Duty destroying good customer experience
Sharing vulnerability data more smartly will help to improve the customer experience.
Telos Solutions
- Aug 20, 2021
Quiet, but seismic, shift
The fall out of the British Steel DB debacle will lead to a major change in requirements from the regulator.
Telos Solutions
- Feb 14, 2021
Getting the best price for your advice business
Simple steps to get a better price for your business by improving the quality of your data.
Telos Solutions
- Nov 20, 2020
Last coffee at Lloyd's?
Lloyd's has resisted changes to its poor culture, but now needs to smell the coffee if it wants to have a future.
Telos Solutions
- Oct 29, 2020
Cost-effective regulatory audits
Regulation comes from law. But lawyers are trained to pick a fight rather than solve regulatory problems.
Telos Solutions
- Aug 28, 2020
Seamless acquisition
Small but crucial adjustments can be made to ensure a seamless and robust acquisition.
Telos Solutions
- Jul 23, 2020
Culture modification
Identifying a culture is easy but changing it is hard. It requires emotional commitment - and courage.
Telos Solutions
- May 29, 2020
Taming an invisible culture
A culture, like that at Lloyd's of London, is invisible to those inside it. That's a big reason for it not changing, even when required.
Telos Solutions
- May 21, 2020
The real impact of Carey
At first glance, this case contradicts the Berkeley Burke judicial review. It doesn't really - it has real impliactions for SIPP provider.
Telos Solutions
- Apr 28, 2020
Avoid the car crash
Taking the right actions early enough can avoid the sort of car crash that happened at Liberty SIPP
Telos Solutions
- Apr 20, 2020
Wants as well as needs?
Regulation is all based around 'rational' needs. How can we cope with client 'wants'? Also, what's the best index for compensation payments?
Telos Solutions
- Mar 10, 2020
Getting more bang for your buck
SIPPs used to be simple and low cost - but are now more complex and expensive to run. A more intelligent approach to costs is needed.
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